SMS Terms of Service
Enviroguard Direct SMS Program
By opting in to receive SMS messages from Enviroguard Direct, you agree to receive automated marketing and transactional text messages at the mobile number you provided. This document outlines the terms and conditions of our SMS messaging program.
Consent to Receive Messages
By providing your mobile phone number and opting in, you expressly consent to receive SMS text messages from Enviroguard Direct. This consent is provided in accordance with the Telephone Consumer Protection Act (TCPA). Consent is not required as a condition of purchasing any goods or services from Enviroguard Direct.
Message Types
You may receive the following types of messages:
- Order confirmations
- Shipping updates and tracking information
- Delivery notifications
- Account alerts and security notifications
- Promotional offers and discounts
- Product updates and announcements
- Customer service communications
- Survey and feedback requests
Message Frequency
Message frequency varies depending on your account activity and the promotions you are enrolled in. You may receive up to 10 messages per month, though the actual frequency may vary based on your interactions with our services.
Cost and Charges
Message and data rates may apply based on your mobile carrier's plan. Enviroguard Direct does not charge for messages, but your carrier may charge you for receiving SMS messages. Please contact your mobile carrier for details on your messaging plan and any applicable fees.
Supported Carriers
Our SMS service is available on all major U.S. wireless carriers, including:
- AT&T
- T-Mobile
- Verizon
- Sprint
- U.S. Cellular
- Boost Mobile
- MetroPCS
- Virgin Mobile
- And other carriers
Carrier coverage is not guaranteed. Please check with your carrier to confirm SMS service availability.
How to Opt Out
You may opt out of receiving SMS messages from Enviroguard Direct at any time by:
- Texting "STOP" to any message you receive from us
- Contacting us at info@enviroguarddirect.com
- Calling us at (828) 548-3900
After you text "STOP," you will receive one final confirmation message indicating that you have been unsubscribed. You will no longer receive promotional SMS messages from Enviroguard Direct. However, you may continue to receive transactional messages related to active orders or account security matters that are necessary to provide our services.
You can opt back in at any time by re-subscribing through our website or texting "START" or "UNSTOP" to our number.
How to Get Help
For assistance with our SMS program, you can:
- Text "HELP" to any message you receive from us
- Email us at info@enviroguarddirect.com
- Call us at (828) 548-3900
When you text "HELP," you will receive a message with information about how to contact us and how to opt out.
Privacy and Data Protection
Your mobile phone number and SMS opt-in information will be handled in accordance with our Privacy Policy, available at https://enviroguarddirect.com/privacy. We will not sell, rent, or share your mobile number or SMS opt-in data with third parties for their marketing or promotional purposes.
We use your mobile number solely to provide the SMS services you have consented to receive. Your information is protected using industry-standard security measures.
Disclaimer and Limitations
Enviroguard Direct is not liable for delayed or undelivered messages. Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier network availability and other factors beyond our control.
We reserve the right to modify or discontinue our SMS program at any time with or without notice. We may also modify these terms at any time, and such modifications will be effective immediately upon posting to our website.
By continuing to participate in our SMS program after changes are posted, you agree to the modified terms.
User Responsibilities
You are responsible for:
- Providing accurate and current mobile phone number information
- Maintaining a compatible device and wireless service plan
- All charges from your wireless carrier related to SMS messages
- Notifying us if your mobile number changes
- Complying with these Terms of Service
Contact Information
If you have any questions about our SMS program or these terms, please contact us:
Email: info@enviroguarddirect.com
Phone: (828) 548-3900
Website: https://enviroguarddirect.com
Effective Date
Last Updated: November 29, 2025