Shipping Policy

At Enviroguard, we take pride in ensuring your order is handled with care, shipped quickly, and delivered in excellent condition. This policy outlines our shipping process, estimated delivery times, and what you can expect when placing an order with us.

1. Shipping Availability

We currently ship within the United States, Canada, and Southeast Asia. Service to Australia will be available soon.

2. Processing Time

All orders are processed and shipped within 1 business day after payment is confirmed. Orders placed on weekends or public holidays will be shipped on the next business day.

3. Delivery Times in the United States

Most customers on the East Coast receive their orders within 2 to 3 business days. Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other unforeseen events.

4. Shipping Costs

Shipping costs displayed at checkout are estimates only. Final shipping charges are calculated in-house based on the destination location, package weight, product type, and chosen shipping method. We will contact you with the final shipping total before processing payment.

5. Carriers Used

We work with trusted carriers to ensure the best service and delivery times, including:

UPS
FedEx
USPS
International express carriers
Freight carriers for bulk or oversized shipments

6. International Shipping

We proudly offer shipping to Canada and Southeast Asia, with service to Australia coming soon. We partner with experienced international carriers to ensure your package arrives safely and in excellent condition.

While delivery times vary by destination, our commitment to quality remains the same. Your order will be processed within 1 business day and packaged to the highest standards to protect your items during transit.

Customs processing, local regulations, and carrier delays may affect international delivery schedules. Customers are responsible for any applicable duties, taxes, or fees charged by their country’s customs authority.

7. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately so we can work with the carrier to resolve the issue as quickly as possible.

8. Commitment to Quality

Every shipment is carefully packed to meet our highest quality standards, ensuring your products arrive in perfect condition.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@enviroguarddirect.com

Phone: (828) 548-3900

Address: 5004 NC-105 S, Banner Elk, NC 28604